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Focusing excessively on measurable metrics has led organizations to prioritize efficiency over essential human elements, harming staff, customers, and society. The book critiques the trend of catering to short-term financial interests at the expense of the broader values that sustain organizations. It argues for a balanced approach that recognizes the importance of intangible qualities that contribute to an organization's richness and long-term success.
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Beyond Money, Steve Mullins
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- Année de publication
- 2020
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