This dynamic handbook has sold over l00,000 copies in Japan already and has helped thousands of firms throughout the world turn quality into their most powerful marketing weapon. You can use the Ishikawa method to create high-quality products, as well as improve customer relations, reduce manufacturing costs, decrease "down-time", and minimize product liability suits.
Focusing on the fundamentals of quality control, this book offers a comprehensive introduction to key concepts, definitions, and methodologies. It addresses common misunderstandings and emphasizes the importance of companywide quality initiatives. The text explores the historical context of quality control and highlights advancements in quality assurance. Additionally, it delves into the characteristics of quality products and the significance of effective control methods. This resource serves as a foundational guide for understanding and implementing quality control practices.