Frank I. Luntz Livres

Dr. Frank I. Luntz draws on a decade of extensive research, including interviews with 25,000 people and a million telephone polls, to reveal the shifting priorities and desires of Americans amid recent upheavals. He identifies five core wants that shape daily lives, jobs, and family expectations. By dissecting preconceived notions, Luntz provides a candid analysis of the American psyche, demonstrating how understanding these needs is crucial for business success. His insights challenge assumptions and offer a roadmap for thriving in today's market.

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we vote for, and even what we believe in. With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential. Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness." If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.