DVD contains: PowerPoint slides, interactive quizes, video segments, ScreenCam tutorials, Frontline Systems Premium Solver for Excel, Lekin Scheduling software, tutorial and demo of Primavera SureTrak Project manager software and TreeAge Decision Analysis software.
The new edition of this introductory text first published in 1987 features strengthening of some themes e.g. the process of science, science and society, evolution as well as new illustrations and pedagogical improvements. Annotation copyright Book News, Inc. Portland, Or
Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.
This timely volume presents a rich and absorbing selection of extracts from around two hundred leading literary critics of the last several decades, writing on many of the most widely studied literary texts in English, from Shakespeare to Toni Morrison.
Popular introductory text in the field of production and operations management.
Operations and Supply Chain Management, as the title indicates, provides increased emphasis on supply chain management in the 13th Edition. The 13th Edition continues its market leading up-to-date coverage of service operations as well. The text includes solved examples and problems, enough cases for MBA courses to use without supplementing, and the industry leading technology support suite.