Richard Shotton Livres

Before you can influence decisions, you need to understand what drives them. In The Choice Factory, Richard Shotton sets out to help you learn. By observing a typical day of decision-making, from trivial food choices to significant work-place moves, he investigates how our behaviour is shaped by psychological shortcuts. With a clear focus on the marketing potential of knowing what makes us tick, Shotton has drawn on evidence from academia, real-life ad campaigns and his own original research. The Choice Factory is written in an entertaining and highly-accessible format, with 25 short chapters, each addressing a cognitive bias and outlining simple ways to apply it to your own marketing challenges. Supporting his discussion, Shotton adds insights from new interviews with some of the smartest thinkers in advertising, including Rory Sutherland, Lucy Jameson and Mark Earls. From priming to the pratfall effect, charm pricing to the curse of knowledge, the science of behavioural economics has never been easier to apply to marketing. The Choice Factory is the new advertising essential.

The compelling new book by Richard Shotton, author of The Choice Factory. Every day, people make hundreds of choices. Many of these are commercial: What shampoo to pick? How much to spend on a bottle of wine? Whether to renew a subscription? These choices might appear to be freely made, but psychologists have shown that subtle changes in the way products are positioned, promoted and marketed can radically alter how customers behave. The Illusion of Choice identifies the 16½ most important psychological biases that everyone in business needs to be aware of today – and shows how any business can take advantage of these to win customers, retain customers and sell more. Richard Shotton, author of the acclaimed The Choice Factory, draws on academic research, previous ad campaigns and his own original field studies to create a fascinating and highly practical guide that focuses on the point where marketing meets the mind of the customer. You’ll learn to take advantage of the peak end rule, the power of precision, the wisdom of wit – and much, much more. You simply cannot afford to miss The Illusion of Choice.

Než můžete začít ovlivňovat něčí rozhodování, je potřeba porozumět tomu, co k němu vede. Richard Shotton se ve své knize věnuje tomu, jak typicky rozhodovací proces probíhá, ať už se jedná o triviální rozhodování o tom, co si dáme k jídlu, nebo o životní rozhodování, jako například změnu práce. Zkoumá, jak je naše chování ovlivňováno psychologickými zkratkami, které nazývá zkreslením, a svoje poznatky prezentuje v kontextu možného použití těchto zkratek při tvorbě efektivní marketingové kampaně. Využívá při tom důkazy z akademického prostředí i z praxe marketingového oboru a vychází také z vlastních experimentů. Každou kapitolu ilustruje bohatou sadou příkladů, které prakticky znázorňují použití daného zkreslení v praxi. Kniha je stručná a výstižná - neutápí se ve složitých formulacích a suché vědecké terminologii, naopak se snaží být srozumitelná pro každého.