Gerard Assey Livres

'Selling Travel, Holiday & MICE Services' is uniquely designed to help transform you into a Master 'Travel Sales Consultant', enabling you to discover the secrets that drive the world's Top Travel Sales Professionals, with the 12 Master Keys that will Equip & Enable you Standout as: 'T.H.E. G.R.E.A.T. S.T.A.R.' by helping you: Prospect, Win, Service and Retain Customers who will not only come back but be your advocates out in the market. Expand your markets and market share Personalize your customer's journey and experience, by tailoring their packages to suit the needs uncovered Deliver extra for the customer every step of their journey Help gain a continuous flow of Referrals Win back previous customers who have defected to a competitor Benchmark your position and establish your brand/ name as a market influencer in the Travel industry Build Glorious Experiences and Memories for your Customers! Overall, help to Maximize Opportunities by Increasing Sales and Keeping your Customers Loyal Build overall Professionalism and Your Credibility in the Market! Here is just ONE of the Many Testimonials we receive after each Training..."My entire team including myself were engaged on this Sales & Team Building Training that made a Revolutionary Change in our Organization & overall Business, in just one Session itself. Now my Team is hungry for even more!"...Wilfred Selvaraj, Managing Director, LGT Holidays, India

'Selling Luxury' is a comprehensive guide that equips sales professionals with the vital skills, techniques and strategies to excel in the luxury market. The book explores the unique mindset of affluent customers and their buying behavior, helping salespeople understand their needs and desires. It covers essential topics such as building rapport, every step of consultative selling-from greeting and approaching, to uncovering needs, objection handling, selling benefits & value, closing and customer service & retention. Packed with real-life examples and practical tips, it offers a step-by-step approach to master the art of selling luxury and delivering exceptional customer experiences. Whether you're new to luxury sales or looking to enhance your skills, this book provides valuable insights to succeed in the competitive world of luxury.

Table manners play an important part in making a favorable impression. They are visible signals of your manners, and therefore, are essential to professional success. Whether having lunch with a prospective employer or dinner with a business associate, your manners speak volumes about you, your social skills and confidence, leaving a lasting impression-good or bad. Therefore being familiar with the rules of dining etiquette and the manners at the dining table can help to increase your professionalism in unfamiliar situations. Organizations anxious on how you will conduct yourself when meeting with clients and higher-ups in the company, as they need to be firmly convinced that you can represent them in social settings with customers, clients' colleagues and competitors. This practical guide: "Dining Etiquette & Table Manners" will help you learn step by step, the right ways to carry and conduct yourself professionally at any event or at the dining table enabling you gain all the confidence required and stand out in a highly positive manner.