Rick Maurer Livres

Focuses on the critical people element in reengineering and restructuring efforts.

This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.

The book presents a high integrity process designed to foster collaboration and mutual support in achieving desired outcomes. It emphasizes transforming resistance into support through six principles of engagement, enabling effective persuasion while nurturing relationships. Readers will learn practical strategies to implement their ideas successfully while maintaining strong interpersonal connections.