One critical change in how people work, argues Larry Hirschhorn, is that they are expected to bring more of themselves psychologically to the job. To facilitate this change, it is necessary to create a new culture of authority- one in which superiors acknowledge their dependence on subordinates, subordinates can challenge superiors, and both are able to show their vulnerability.
Focusing on the evolving role of managers in contemporary business, this book emphasizes the shift from hierarchical structures to collaborative team environments. It explores essential skills and techniques for effective management, highlighting the dual role of managers as both leaders and team members. Through case studies, it addresses social and psychological dynamics that influence managerial decisions. Key concepts include managing individual-team dynamics, balancing empowerment with collaboration, and promoting fairness and effective problem-solving within teams.