This book explores the critical role of data quality in the digital economy, presenting a holistic approach to data quality management through ten case studies. Aimed at practitioners and researchers, it covers frameworks, successful examples, tools for management, and essential factors for effective data quality initiatives.
This book is your comprehensive guide to the building, development, and operation of an SAP Customer Competence Center. As the principal reference on SAP CCC, it brings together strategic advice, practical instruction, field-tested examples, and best practices. Each area of SAP CCC – from developing and establishing an SAP CCC strategy to creating and enabling employees – is addressed sequentially, as it would be in an actual project. Definitive advice regarding the operation of a CCC and numerous examples based on the authors' project experiences bring these concepts to life. Readers get a detailed overview of key success factors for the setup and operation of SAP CCC and learn how best to develop the strategy needed for an efficient and effective support organization. Plus, discover best practices and procedures for the implementation of SAP CCC and its integration with the enterprise. In addition, benefit from an in-depth look at the service portfolio that SAP offers in order to support enterprises in setting up, and further developing SAP CCC. Finally, the authors also provide an outlook on current and future trends – including Enterprise SOA and Expertise on Demand – in order to shed light on their relevance for the support organization.
Enterprise portals are one of the most important IT developments in recent times. Although they represent an innovative class of information systems, which can address the needs of the majority of employees within an organization, new technical and organizational requirements must be met in order to effectively implement and utilize their vast capabilities.This SAP PRESS Essentials guide helps you avoid typical pitfalls when implementing SAP NetWeaver Portal across various departments in your company. Readers uncover proven techniques for developing successful portal strategies and business cases, delve deeply into the details of portal governance, and learn how to design their own processes and structures, based on tried and tested organizational models. Equipped with key insights and exclusive best practices you're able to optimally tailor your portal to meet user requirements and thus set the course towards leveraging optimal change management processes in your company. Using the information in this invaluable guide, you can turn any SAP NetWeaver Portal project into a sure-fire success.
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