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After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.
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Measuring Customer Satisfaction, Richard F. Gerson, Paradigm Education
- Langue
- Année de publication
- 1993
- Reliure
- (souple),
- État du livre
- Très bon
- Prix
- 6,49 €
Modes de paiement
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- Titre
- Measuring Customer Satisfaction
- Langue
- Anglais
- Auteurs
- Richard F. Gerson, Paradigm Education
- Éditeur
- Crisp Publications Inc
- Publié
- 1993
- Format
- souple
- Pages
- 112
- ISBN10
- 1560521783
- ISBN13
- 9781560521785
- Séries
- Catégories
- Mots clés
- Description
- After completing this course, you will have the critical skills to recognize, reward, and reinforce top-quality service performance, close the gaps between customer expectations and service performance, use customer feedback to improve products and services, and stay competitive in any industry.