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Online Customer Service For Dummies?

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Who would wait two to three days for a response when you could go to anther site offering the same product and get an answer instantaneously? A strong foundation of customer service, therefore, is essential for online survival. Online Customer Service For Dummies explains how to survive.

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Online Customer Service For Dummies?, Keith Bailey, Karen Leland

Langue
Année de publication
2001
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Titre
Online Customer Service For Dummies?
Langue
Anglais
Éditeur
For Dummies
Publié
2001
Format
souple
Pages
273
ISBN10
076455316X
ISBN13
9780764553165
Séries
Description
Who would wait two to three days for a response when you could go to anther site offering the same product and get an answer instantaneously? A strong foundation of customer service, therefore, is essential for online survival. Online Customer Service For Dummies explains how to survive.