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This text provides companies with the techniques and documentation to audit their operations prior to implementing BS 5750 and ISO 9000, during the implementation itself and, most importantly, to audit techniques to ensure the company stays on track. It uses a practical, tool-kit approach and can be adapted to suit the individual needs of any company. This book should be of interest to quality managers in all industry types.
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The Quality Tool Kit, Mike Mirams, Paul McElheron
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- Année de publication
- 1994
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