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This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.
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IT Service Management. An Introduction, Collectif d'auteurs
- Langue
- Année de publication
- 2002
- product-detail.submit-box.info.binding
- (souple)
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- Titre
- IT Service Management. An Introduction
- Langue
- Anglais
- Auteurs
- Collectif d'auteurs
- Éditeur
- itSMF
- Publié
- 2002
- Format
- souple
- Pages
- 208
- ISBN10
- 9080671363
- ISBN13
- 9789080671362
- Séries
- Évaluation
- 3 sur 5
- Description
- This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.