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In Thinking for a Living, Thomas Davenport contends that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy - and thus require unconventional management techniques if they are to be more productive. Based on extensive research involving more than one hundred companies and six hundred knowledge workers, Thinking for a Living provides insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers - transaction, integration, expert, and collaborative - and presents a framework for matching each category with management strategies that yield the greatest performance.
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Thinking for a Living, Thomas H. Davenport
- Langue
- Année de publication
- 2005
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- (rigide)
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- Titre
- Thinking for a Living
- Langue
- Anglais
- Auteurs
- Thomas H. Davenport
- Publié
- 2005
- Format
- rigide
- ISBN10
- 1591394236
- ISBN13
- 9781591394235
- Séries
- Mots clés
- Nonfiction, Commerce, Affaires & Gestion, Motivation & Bien-être, Développement personnel, Éducation, système scolaire, Gestion & Ressources humaines, Leadership
- Évaluation
- 3,35 sur 5
- Description
- In Thinking for a Living, Thomas Davenport contends that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy - and thus require unconventional management techniques if they are to be more productive. Based on extensive research involving more than one hundred companies and six hundred knowledge workers, Thinking for a Living provides insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers - transaction, integration, expert, and collaborative - and presents a framework for matching each category with management strategies that yield the greatest performance.